* Guidelines for product recall *

Manufacturer: Production unit and warehouse
Wholesaler retailer: Warehouse and stores
Consumer: Consumers

Differences for between product withdrawal and product recall

Withdrawal: Activities between you and your direct customers

Recall: Activities between you and your direct customers, which may involve laboratories, experts/consultants, press and media, insurers, solicitors, police, food standard agency, environmental health, trading standards, health and safely executive, trade association or competitors

According to ISO 22000:2005 (E) :

The company must establish a traceability system so that the products can be identified and we can relate the products to the batches of raw materials, processing and delivery records. This traceability system must be able to identify incoming material from the immediate suppliers and the initial distribution route of the end product. Traceability records must be maintained for a period of time for system assessment so that we can handle any potentially unsafe products and in the event of product withdrawal. Records shall be in accordance with statutory and regulatory requirements and customer requirements and may, for example, be based in the end product lot identification.